Refund policy
Returns & Refund Policy
30-Day Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return it within 30 days of delivery for a full refund.
Eligibility
- Item must be unused and in original packaging
- Item must be returned within 30 days of delivery
- Proof of purchase required
How to Return Email us at hello@kitverified.com with your order number and reason for return. We will respond within 2 business days with return instructions.
Refunds Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds are issued to the original payment method.
Damaged or Defective Items If your item arrives damaged or defective, contact us immediately at hello@kitverified.com with photos. We will send a replacement or issue a full refund at no extra cost.
Shipping Costs Return shipping costs are the responsibility of the customer unless the item is damaged or defective.
Non-Returnable Items
- Items returned after 30 days
- Items showing signs of use or damage caused by the customer
Contact hello@kitverified.com KitVerified — 39 Ludgate Hill, London, EC4M 7JN, United Kingdom